Privacy Policy
Last updated: May 17, 2026
1. Information We Collect
We collect account details such as name, email, phone number, company name, authentication information, billing metadata, uploaded assets, prompts, generated outputs, workflow data, usage activity, and support messages.
2. How We Use Information
We use information to provide and secure Cinext, authenticate users, process payments, operate AI and media workflows, store user assets, improve product performance, provide support, and meet legal or compliance obligations.
3. AI and Third-Party Providers
To generate or process content, relevant prompts, uploads, outputs, and configuration may be sent to third-party providers such as AI model providers, storage providers, authentication providers, and payment processors.
4. Payments
Payments are handled by Stripe. We do not store full card numbers. Stripe may process payment, billing, fraud-prevention, and tax information according to its own policies.
5. Storage and Security
We use reasonable technical and organizational measures to protect data. No online service is perfectly secure, so you should avoid uploading content you are not authorized to use or share.
6. Retention
We keep information while your account is active or as needed to provide the service, maintain records, resolve disputes, enforce agreements, and satisfy legal requirements.
7. Your Choices
You may request access, correction, export, or deletion of your account information, subject to legal, security, billing, and operational limits.
8. International Processing
Cinext and its providers may process data in countries other than your own. By using the service, you understand that your information may be transferred and processed internationally.
9. Changes
We may update this policy from time to time. When we make material changes, we will update the date above and may provide additional notice in the product.
10. Contact
Privacy questions or requests can be sent to .